Shh… don't tell anyone I'm poor. They all think I'm living frugal and green just like everyone these days. This is a blog about a senior citizen living a frugal life, on a fixed income, in a low income food desert, and passing along knowledge from lessons learned. Some she learned from her Grandma Mama many years ago and some learned only a few days ago.
Evidently I upset some people with my post earlier today. I lost three followers. Honesty I was more frustrated and exhausted than angry. Technical things really get under my skin when I can’t make them work the way they are supposed to work. I don’t like asking for help either. I’m embarrassed to have vented that way. I need to learn to keep my big mouth shut until the frustration goes away before speaking. Including type talking.
I sounded like I was against anyone with a foreign accent but that really was not the reason. Most of the time if I ask the person to speak slowly I can understand them better. You see, some accents are heavy with a rolling rrrr sound. When someone with that kind of accent talks really fast the accent comes out as one long rrrrrrrrr and not much words. If they speak slower I can hear the words said too. When I had to call ATT about getting nomorobo on my house phone the accent guy was very helpful and he spoke slowly enough I could understand him.
I really can’t fault the accent guy for doing his job the way he’s expected to work. Yes, it is frustrating when we can’t get happy results for our problem but life is not always fair. Maybe the accent guy was new. Maybe he was doing his best to keep a job to support a family. Maybe his supervisor was standing over him watching to see that he followed the script. There are a lot of things that are a maybe. I have to remember that accent guy is a have not like the rest of us have nots.
Now ATT is another matter entirely. There is no excuse for poor service from a major company like that. Getting through all the robotic steps to get to a live person is very difficult. It puts the caller into a bad mood even before hearing a live voice. Then having a person read from a script further frustrates the one with the problem. Sending a caller to an online DIY fix it website is not good either. ATT seriously needs some lessons in customer relations.
My nephew works for the local school system. He is the computer tech that fixes the school computers when the kids get things messed up with their experimenting. He’s going to run all my malware, spyware, and anti-virus software for me. Linda in NE suggested that maybe the problem is that ATT itself is considered spam and not just my email. There was also a local news report saying many people have complained about computer hacks and massive spam infiltrating emails the last week. My email could be one of those affected by the hacking. Now that I’ve calmed myself down I’m sure things will work out. I must give it time. And, I still wonder why I’ve never talked to an accent girl.
Ah ha! (click the photos for a closer view) See the message line? Sorry its not very clear but its hard to photo the white screen.
Before I published this post I checked my email. I also checked the spam filter to be sure none was caught by mistake. I had lots of spam. There were three messages from ATT about an email update. I opened one and it said that ATT was upgrading their classic email service. If I didn’t want to loose my email I should update right away. A link was included.
It looked very official with ATT in the sender line and the ATT/Yahoo logo on the page. I can hover my mouse over the address to see where it really came from and none were actually from ATT. The address is visible on the bottom photo. They were spam. If you get an email similar to this please check the address of the sender. Do not click on the button provided. This along with the news report has relieved my mind about what has been happening to my email. I will wait until after my nephew works on the computer before following my favorite blogs again.
Before I publish post there is one other thing. I really appreciate everyone helping me with this. Its nice to have so many caring people reading about my blunders. 🙂