Shh… don't tell anyone I'm poor. They all think I'm living frugal and green just like everyone these days. This is a blog about a senior citizen living a frugal life, on a fixed income, in a low income food desert, and passing along knowledge from lessons learned. Some she learned from her Grandma Mama many years ago and some learned only a few days ago.
I HATE HATE HATE technical stuff. And I’m beginning to hate ATT even more than before. I would switch to another internet company but in Louisville the other one is worse than ATT.
I spent another 5 hours on the phone with the att tech support repeating and repeating and repeating the same information. If that wasn’t enough I repeated and repeated more. Then doing my best not to loose my temper as accent guy said once again I should change my email password and check my spam filter. Dang it! #%@^^&*$**& I’m not having issues with too much spam. MY EMAIL IS THE SPAM! I don’t want to be the spam anymore. The situation is made worse by the call center being in a foreign country and everyone has a heavy accent. I asked accent guy over and over to please talk slower or get someone on the phone with better English. He talked louder, not slower. Sigh.
I tried to explain to accent guy this way. If I send you an email you will never see it because it goes to your spam filter. Also, if you send me an email I read it then reply back to you but you will never see the reply because it goes to your spam filter. I do not have problems receiving email, just sending it. What did accent guy say? Yes, I can help you with that. We will change your email password. )&)(*&)^*(*&^ My email password has been changed many times and I still have the problem.
I asked accent guy if he would just deactivate or delete the bad email address and give me a new one. Apparently that can’t be done. Once you have an email address you always own it. I can get more email addresses though. Another email was set up but doesn’t work at all. I grew so frustrated I hung up before I would say something I’d regret.
I tried setting up a gmail email but no matter what address I chose its already taken…. choose another. Even when I tried one of the google suggested addresses I got the same message. After several tries I gave up on that too.
By the end of the day the situation had gotten much worse. Now I’m no longer receiving emails and I can’t get anyone to respond to the ones I send. Lilli commented on the blog that she had sent me a long email. I never got it. Comments made on the blog should appear in my email for moderation. They don’t. I have the option to moderate in email or through the blog dashboard. None of the comments are making it to my email so I’m moderating on the blog dashboard.
I’ve emailed some long time friends (Kathi in Flint) (Martha in Indianapolis) but no response back from them. I know if they had gotten an email from me they would answer. I emailed three of my former quilting customers. When I called to ask about the emails none had received it. I’m no longer getting messages from lists I belong to like Freecycle and Machine Quilting Professionals and the blogs I follow. I did go through and unsubscribe to the blogs I follow in order to prevent the problem from spreading to them. If or when this issue is fixed I’ll follow again. Today I’ll unsubscribe from the lists too. Another email problem was noticed this morning. When I ship a finished quilt by USPS or UPS I sign up for email tracking notices. There is one quilt on its way home but I’m not getting the notices. UGH!
These issues have been going on and progressively gotten worse since September when my email was hacked. I don’t need such frustration as this. I have enough frustrations just getting through each day. I’m going to rest my mind for a few before calling ATT accent guys again. Hmm…. I wonder why there are never any accent gals? Anyway, until the email issue is fixed I’ll use the blog comments to communicate. If you comment but wish it to remain anonymous let me know. I can delete it instead of approve.