Shh… don't tell anyone I'm poor. They all think I'm living frugal and green just like everyone these days. This is a blog about a senior citizen living a frugal life, on a fixed income, in a low income food desert, and passing along knowledge from lessons learned. Some she learned from her Grandma Mama many years ago and some learned only a few days ago.
I’m gonna rant for a bit today. There are days when I feel like I’ve fallen down the Mad Hatter rabbit hole where nothing works the way it should. My life is more comfortable and manageable without all the modern helpful devices. Give me paper and pencil. Give me buttons and dials. Give me a shopping cart and shelves of product to touch. Let me see my kids and grands in person not just as a face on a 5 inch phone screen. Let me push, pull, and use my strength to do everyday tasks instead of showing me how to exercise my thumbs. Give me the devices we used 60 years ago and I’m in my heaven. Some days I wish I could find a cave to live in and become a hermit. Technology is making everyone lazy and ignorant.
Do you realize that even in the remotest and the poorest areas of our world; places where there is no plumbing, no power grid, and no stores for shopping that the people have cell phones and internet? Cross a dessert in Africa and there are cell phones. Visit a very remote village in the Andes mountains and the people have cell phones and computers. People living in garbage dumps in Manila have cell phones. People living in cemeteries in the Philippines will be seen with a cell phone. What’s wrong with this world?
Ok you want to know what set me to ranting today? It was technology of course. After being an AT&T customer for about 62 years I’ve decided its time to get a divorce and go with a new phone and internet company. AT&T customer service is absolutely HORRIBLE! We don’t even get the luxury of talking to a real person. Robots answer the phone and robots tell customers to unplug the phone then plug up again which never fixes the problem. When someone manages to get through to a live person at AT&T the problems only compound.
The real problem is technology. People cannot think or reason for themselves anymore. I had a problem with my phone so I called customer service. After getting past the robot and talking with a live person the problem wasn’t fixed but made worse. I called again and went through the robot to a live person. It wasn’t fixed but made even worse. I called again. It wasn’t fixed but made the worst ever. The more times I called the worse the tech problems got. Soon I wasn’t getting calls from family and eventually I couldn’t call them either.
Its strange but at first I had the feeling all my phone issues were deliberately caused by the workers in the call center. That was before it dawned on me (I should have remembered) how people are loosing their ability to think for themselves. Reading from a script on a screen is not thinking for one’s self. Reading from a script that is not your native language must be very difficult.
I called to get changed to Spectrum (USA owned) and it was a very pleasant experience. No robot hassle at all. The only robot question was for my zip code to transfer me to a regional office. It was a very pleasant young lady that I talked with and she answered all my questions. The appointment for the actual transfer is Friday. Spectrum has customer service offices right here in Louisville. The nearest office is only a couple blocks away if I want to talk face to face.
In the tech world January is the main change everything month. I’m behind on reading and working with all the new stuff. This week I received a notice that google+ is going away and all photos will be deleted. I have to figure out what to do with the photos I have stored there. Do I even want them? It will take time to look through them all. Switching to a new phone service means my email address will change. That’s going to give me some added frustrations. My email address is the log in name for almost everything I do on the internet. PayPal, Amazon, WordPress, yahoo groups, and so forth all use my email address for log in user name. One by one I’ll have to figure out how to make the change. I’m hoping youtube will come to my rescue. Hmm, my youtube account should be changed too.
While I’m making all these changes I might as well clean up my computer and update the security. I have a couple thousand photos on it and my family tree too. I have blogs I follow and other bookmarked sites I want to save the addresses. Just in case you don’t see a post from me for a couple weeks its only because I’m busy reading instructions and switching things over. Maybe watching a few youtube instruction videos too.